Effective Date: 30.09.2025
HandySIM LTD (“we”, “us”, “our”) is committed to protecting the privacy of its users. This policy explains how we collect, use, share, and protect your personal data when you use our websites, apps, and platforms (“Platforms”).
We may collect the following types of information:
Personal Information you provide:
Full name
Email address
Phone number
Payment details, including credit/debit card information (processed through third parties such as Stripe)
Automatically Collected Information:
IP address
Device and browser type
Platform usage data
Geolocation data (if provided by you or your device)
Information from Third Parties:
Data provided by service providers or operators when processing services (e.g., eSIM, top-ups, data packages)
Your data is used for:
Processing orders and payments
Delivering services (e.g., eSIM activation)
Communicating with users (support, notifications, promotions if permitted)
Improving and personalizing our Platforms and services
Complying with legal obligations and preventing fraud
Your data may be shared with third-party service providers when necessary to deliver the product or service (e.g., mobile service operators).
We do not sell, rent, or disclose your data for marketing purposes to third parties without your consent.
Data may be shared when required by law or to protect the rights of HandySIM LTD.
Your personal data is retained only as long as necessary for the purposes described in this policy unless a longer retention period is required by law.
After the retention period, data will be securely deleted or anonymized.
You have the right to:
Access information we hold about you
Request correction of inaccurate information
Request deletion of your data (“right to be forgotten”)
Restrict processing of your data
Receive your data in a structured, electronic format
Object to processing for legitimate interests or marketing purposes
To exercise your rights, please contact info@handysim.com
We implement appropriate technical and organizational measures to protect data (encryption, secure servers, limited access).
Internet transmission of data is not completely secure – you use our Platforms at your own risk.
Our Platforms are not intended for individuals under 16 years old.
We do not knowingly collect data from children.
We use cookies to improve Platform functionality, analyze traffic, and personalize content.
You can manage or block cookies via your browser settings.
We may update this policy at any time.
All changes will be published on the Platform and take effect immediately.
Continuing to use the Platform after changes indicates your acceptance of the updated policy.
For privacy-related questions or requests:
Email: info@handysim.com
